Pouring Pounds India Private Limited (“We”, “Our”, “BuyKaro” or “Us”), where such expression shall unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns) own and/ or operate the website buykaro.com (“Website”, “Our Website”, “Site”).

1. WHAT DO WE DO WITH YOUR INFORMATION?

Generally, the Services rendered by us, requires us to know who you are so that we can meet your needs at the best. Thus, When you purchase something from our multi-branded store, as part of the buying and selling process, we collect your personal information or any sensitive personal data you voluntarily provide us such as your name, address and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Certain information of yours categorized as Personal Information or Sensitive Personal Data shall be used under the Sensitive Personal Data or Information (SPI) Rules for the following purposes:

• providing you the Services;
• taking product & Services feedback;
• for offering new products or services and marketing of the Services;
• for analysing software usage patterns for improving product design and utility;
• for providing the services of generating alerts/reminders/SMS for offers and also for internal record.
• for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes,
• for sale or transfer of such research, statistical or intelligence data in a non-personally identifiable form to third parties and affiliates;
• debugging customer support related issues; and

2. CONSENT

• When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
• If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
• That the contact information provided to BuyKaro may be used to send the User offers and promotions, whether or not based on the User’s previous interests, and the User hereby expressly consents to receiving the same. The User may choose to unsubscribe from promotional communications by clicking on the ‘unsubscribe’ link provided at the end of such promotional communication or by emailing Us on help@buykaro.com
• We automatically track information about the User based on the User’s IP address and the User’s behaviour on the Platform, and the User expressly consents to the same.
• The User has a duty to periodically check the Policy and Terms and Conditions and stay updated on their provisions and requirements. If the User continues to use the Services following such a change, the User will be deemed to have consented to any and all amendments/ modifications made to the Policy

• If after you opt-in or while availing our services, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at help@buykaro.com
• The User has the right to withdraw his/ her/ their consent at any time, in accordance with the terms of this Privacy Policy, and the Terms and Conditions applicable to such User, it being however clarified that withdrawal of consent shall not take away the approval given previously.
• The User may revoke consent given to any of our data processing activities. Provided that, We may be required to retain some of the User’s Information after you have requested deletion, to satisfy our business, legal or contractual obligations.

3. DISCLOSURE

BuyKaro may need to disclose/ transfer User’s Personal Information to the following third parties for the purposes mentioned in this Privacy Policy, and the Terms and Conditions as applicable to such User:

1. under the laws, rules, and regulations and/ or under orders of any relevant judicial or quasi-judicial authority;
2. to protect and defend the rights or property of BuyKaro;
3. to fight fraud and credit risks;
4. to enforce BuyKaro’s Terms and Conditions applicable to the Users; or
5. when BuyKaro, in its sole discretion, deems it necessary in order to protect its rights or the rights of others.

If otherwise required by an order under any law for the time being in force including in response to enquiries by government agencies for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.

The user while disclosing personal information or any sensitive personal data, shall ensure the correctness and accuracy submitted to BuyKaro.

The User may correct, delete inaccuracies, or amend information by contacting us through email on help@buykaro.com. We will make utmost efforts to make requested changes in the databases as soon as reasonably practicable. If the User provides any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or BuyKaro has reasonable grounds to suspect that the information provided by the User is untrue, inaccurate, out of date or incomplete, BuyKaro may, at its sole discretion, discontinue the provision of the Services to the said User as per the provisions laid down in the Terms and Conditions.

4. PAYMENT

We use various payment methods for the users to successfully transact at our official portal. The Payment methods currently listed on the website are, credit Cards, Debit Cards, UPI payments, internet banking and any other which may be added in the future. The data or the credentials saved by the users relating to the payment methods are encrypted and secure. Currently we are not providing Cash On Delivery as a mode of payment to the users but additions or changes to the payment methods will be made in the near future.

Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

5. THIRD-PARTY SERVICES

• In general, the third-party provider(s) used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
• However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
• We may also share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with third parties for market research and new feature development.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We contract with third parties to serve ads on our behalf across the Internet and sometimes on this site. They may collect information about Your visits to Our website, and Your interaction with our products and services. They may also use information about Your visits to this and other websites to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share Your personally identifiable information as part of this process.

When you click on links available on different pages of our store to view or to join the Telegram channel being run, they may direct you away from our site. We are not responsible for the privacy practices they are adhering to and encourage you to read their privacy statements. Such Telegram link(s) will be available on our portal and the user has the option to click and join the said channel to receive regular updates on the deals and promos being run on our official website.

6. SECURITY

• To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
• We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force
• After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

7. COOKIES

• When You avail our Services on the Platform, a persistent cookie is placed on Your computer. These cookies enable us to track any purchases you make with Us.
• Disabling/enabling cookies: You have the ability to accept or decline cookies by modifying the settings in Your browser. However, You may not be able to use all the interactive features of Our Platform if cookies are disabled.
• We use cookies to maintain session of the user. It is not used to personally identify you on other websites.

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If a User uses the Services after a notice of changes has been sent to such User or published on the Platform, such User hereby automatically provides his/her/its consent to the changed terms.

In case we are acquired by or merged with another company, We shall transfer information disclosed by You and information about You to the company we are acquired by or merged with, and such company will have the right to continue to use the User’s Personal Information and/ or other information that a User provides to Us. In the event of a merger or acquisition, We shall notify You by email or by putting a notice on the Website before Your Personal Information is transferred and becomes subject to a different privacy policy.

10. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer: